Overview

The Business Development Manager is responsible for executing the organisation’s commercial strategies to drive revenue growth. The Business Development Manager plays a critical role in identifying business opportunities, building strong partnerships and ensuring the organisation’s products or services meet customer needs and market demands.

Reporting to: Head of Finance

About Resilience Healthcare – Advanced Community Care

Advanced Community Care provides specialised services to children, adults and families who require support in the face of injury, illness or disability, or who require the intervention of medical technology to survive. Our team of nurses work in the community, in their clients’ homes – delivering one-to-one, highly personalised, individual nursing that takes them right to the heart of families in need. Ours is a progressive, forward-thinking approach and practice.

Advanced Community Care offer an engaging work environment with ample career progression opportunities and a comprehensive range of benefits.

Key Responsibilities:

1. Strategic Planning:

• Contribute to and implement a comprehensive business development strategy aligned with the company’s overall goals and objectives.
• Identify new business opportunities, industry trends, market dynamics and competitive activities for business growth within the home healthcare sector.

2. Sales and Business Development:

• Lead in achieving revenue targets and expanding the customer base.
• Develop and maintain relationships with key clients, partners, and stakeholders.
• Identify and pursue new business opportunities, partnerships, and collaborations.

3. Pricing and Contract Negotiation:

• Implement competitive pricing strategies to maximize profitability while ensuring customer satisfaction.
• Support negotiation on contracts, service agreements, and terms with clients, vendors, and partners.

4. Customer Relationship Management:

• Focus on customer satisfaction and retention strategies to build long-term relationships.
• Gather customer feedback and market intelligence to enhance products/services and customer experience.

5. Data Analysis and Reporting:

• Utilise data analytics to assess business development performance, customer behaviour, and market trends.
• Prepare regular reports and presentations for senior leadership, providing insights and recommendations.

6. Collaboration with Cross-Functional Teams:

• Work closely with operations, marketing, finance, HR and other departments to ensure seamless integration of business development strategies with overall company operations.

Qualifications and essential criteria:

• Bachelor’s degree in business or related field, or equivalent.
• Proven track record of success in commercial leadership roles (3 years+).
• Demonstrate the values and principles required to uphold and maintain the culture and mission of the organisation.
• Strong business acumen, strategic thinking, and analytical skills.
• Exceptional negotiation and communication abilities.
• Demonstrated ability to build, influence and maintain relationships with clients, partners, and stakeholders.
• Familiarity with CRM software and data analytics tools.
• Leadership qualities, including team management and decision-making skills.

Demonstrable success in business development  in the home healthcare industry would be a distinct advantage.

Note: This job description is intended to convey information essential to understanding the scope of the Business Development Manager position. It is not exhaustive and may be subject to revisions or additions based on the organisation’s needs. The Business Development Manager is expected to perform other duties as assigned.

*Please note that we do not accept unsolicited CVs from external recruitment agencies at this time.

Please apply to this role by completing the following: