Support Workers, Co. Kerry

Job Title: Support Worker

Location: Co. Kerry (including Tralee, Listowel, Killarney and surrounding areas)

Contract: Permanent Full Time, Part Time and Relief hours available

Basic Hourly Rate: €15.00 per hour (Premium rates apply to night, weekend and public holiday shifts)

About Us:

At Resilience Healthcare, we are redefining disability services in Ireland. As a Certified B Corp, we deliver exceptional person-centred care while creating a workplace where our teams can realise their potential and progress into leadership.

We support individuals to live independently and lead meaningful lives within their communities across a range of services, including residential care, supported living, outreach, and Home from Home services. With 75% of our senior team promoted internally and continuous growth plans, we offer real opportunities to progress into leadership and the chance to shape a rewarding, long-term career in a well-supported, professionally run environment.

Our Benefits:

Competitive salary package
Premium payments for unsocial hours
Clear opportunities for career progression and internal promotion
Ongoing training and continuous professional development
Supportive, collaborative, and team-focused working environment
Access to Employee Assistance Programme (EAP)
Comprehensive benefits package (including pension, annual leave, and wellness initiatives)
Generous annual leave entitlement (25 days)
Bike to Work Scheme
Positive and inclusive workplace culture
Opportunities to grow within a rapidly expanding organisation

About the Role:

As a Support Worker in Co. Kerry, you will work across a variety of service types including residential services, supported living, outreach, and Home from Home environments. You will support individuals with additional needs to live as independently as possible, whether in their own homes, community settings, or small residential services.

This is a dynamic and rewarding role requiring flexibility, compassion, and a strong commitment to person-centred care.

What We’re Looking For:

QQI Level 5 Major Award (or above) in Health or Social Care, or equivalent
Full clean Irish Driver’s Licence
3 Work References

Skills / Competencies:

Person-Centred Care & Compassion: Demonstrates empathy and a commitment to supporting individuals with dignity, respect, and independence
Communication Skills: Communicates clearly and effectively with service users, families, and colleagues
Teamwork & Collaboration: Works positively as part of a team and contributes to a supportive working environment
Reliability & Professional Responsibility: Takes accountability, follows procedures, and maintains professional boundaries at all times
Adaptability & Problem Solving: Responds effectively to changing needs and challenges, using initiative and sound judgement

Key Responsibilities of Support Worker:

Provide high-quality, safe, and person-centred support to individuals with additional needs, promoting independence and wellbeing
Implement, monitor, and contribute to the development of individualised care and support plans
Support service users with activities of daily living, including personal and intimate care, in a respectful and dignified manner
Assist with daily household tasks such as cooking, cleaning, laundry, and shopping
Support service users to access community activities, appointments, education, and social opportunities
Work across a range of service types including residential, outreach, supported living, and Home from Home services
Act as a Key Worker when required, advocating for service users and supporting goal setting and achievement
Administer medication and follow all clinical and organisational policies and procedures
Maintain accurate, up-to-date records and complete all required documentation
Report and record all incidents, accidents, and safeguarding concerns
Work collaboratively as part of a multidisciplinary team, including families and external professionals
Support the development and review of risk assessments and ensure safe working practices
Promote positive relationships and maintain professional communication
Support service users in managing personal finances where required
Participate in team meetings, training, and continuous professional development
Work flexibly across a 24/7 service, including nights and weekends (Residential & Supported Living)
Work flexibly across days, evenings and some weekends (Outreach & Home from Home)
Uphold the organisation’s values, policies, and standards at all times