HR Business Partner – Hybrid Fixed Term Contract (Maternity Cover)

Purpose of the Role

As HR Business Partner, you will play a key role in shaping the employee experience, supporting managers, and driving initiatives that foster engagement, well-being, and retention. This role is central to enabling our teams to thrive and deliver high-quality care, by ensuring our people processes are effective, future-focused, and aligned to our values.

Key Responsibilities

Employee Experience & Engagement

·        Lead the employee lifecycle, from onboarding to exit, ensuring each stage reflects our culture and values.

·        Drive engagement through onboarding surveys, new hire feedback, and exit insights — translating data into practical actions that improve retention.

·        Champion communication and recognition initiatives, including HR updates and service awards.

People Processes & Compliance

·        Ensure HR policies, contracts, and role profiles are up to date, compliant with legislation, and fit for purpose.

·        Audit People Planner on a quarterly basis to maintain data accuracy and integrity.

·        Deliver clear HR metrics and KPI reports, highlighting trends and opportunities for improvement.

Manager Support & Coaching

·        Act as a trusted advisor to managers, providing guidance on HR queries and best practice.

·        Support managers with absence, leave management, and occupational health matters.

·        Partner with managers during probation, performance, and development reviews, ensuring processes are followed consistently.

Employee Relations

·        Lead investigations, disciplinary hearings, and related processes, ensuring fair and consistent outcomes.

·        Provide coaching and support to managers on employee relations issues to build confidence and capability.

·        Monitor and follow up on workplace incidents, ensuring well-being and safety remain a priority.

HR Projects & Initiatives

·        Deliver engaging induction sessions for new employees and contribute to service launch onboarding.

·        Actively promote HR initiatives through Viva Engage and other communication channels.

·        Support the Head of HR with cross-functional projects aligned to our people strategy.