About Resilience Healthcare

We are changing the face of support for people with intellectual, physical and sensory disability and/or Autism in Ireland.  We offer progressive, one-to-one solutions geared towards the empowerment of the people we support, rather than limiting their experiences of life.  We put each individual, and support of their disability, at the centre of everything we do, helping them live an involved, meaningful and empowered life and focusing not on what they can’t do, but on what they can achieve.  This spirit comes to life in our client-centred, home-from-home residential centres, and in the specialist services we provide.

What is the Position?

Full time, part time or relief Support Workers

The View in Hacketstown – Young Adults Residential House

What is the Role?

As a Support Worker, you will provide a professional, high quality and safe service to people with additional needs – working as part of a team and in consultation with each service user.  You will make sure all of the client’s needs are met in a completely individual way.

About Resilience

Since 2011 high-growth Irish company Resilience has continued to lead the way in transforming health and social care in Ireland. Our essence is to help build resilience in the people we support to bring the possible to life.

Our Social Care division is providing progressive Residential, Day and Outreach Services for people with Disabilities and Autism – Helping people to realise their potential. We’re looking for passionate people to join our Permanent Team and build a future in rewarding work that truly changes lives. You’ll enjoy a supportive environment that helps you realise your own potential, and with access to upskilling and best practice training you’ll grow and develop your career.

Education

• QQI Level 5 qualification (Essential) – Qualification in Health & Social Care, Childcare, Pre-Nursing, Youth & Community or a related discipline.
• Willingness to continue learning and engage in mandatory and role-specific training.
• Good understanding of safeguarding, dignity and professional boundaries.
• Excellent command of spoken and written English.
• A full clean Irish driving licence is essential.

Experience

• Experience (work or placement) supporting individuals in social care, disability or a related setting.
• Experience assisting with activities of daily living in a respectful, person-centred way.
• Experience working as part of a team within a structured service or care environment.
• Ability to follow care plans, routines, policies and procedures consistently.
• Experience maintaining accurate records and documentation (or readiness to develop this skill).

Key Responsibilities

• Empower service users to live fulfilling and independent lives.
• Support the development and delivery of person-centred plans / individual support files.
• Act as Key Worker as assigned, taking the lead as advocate, liaising with families, arranging appointments, developing and implementing goals, and maintaining documentation.
• Provide personal and intimate care, respecting privacy and dignity at all times.
• Provide physical assistance in line with Patient Manual & Handling training.
• Administer medication in line with policy and procedure.
• Transport service users to access community activities, appointments, and daily living requirements.
• Support daily household duties (e.g., cooking, laundry, cleaning, shopping) and contribute to upkeep of services.
• Support service users with managing daily finances and ensure safekeeping of service user and house monies.
• Develop community partnerships to foster active citizenship and engagement in line with service user goals.
• Complete all daily documentation accurately and promptly.
• Report and record all safeguarding concerns, allegations, accidents, and incidents in line with policy and legislation.
• Maintain professional communication and relationships with service users, families, colleagues, and stakeholders.
• Implement safe work practices, follow daily planner tasks, and report potential hazards.
• Positively and actively engage in team meetings, supervisions, training, and team events.
• Work flexibly across a 24/7 service model, including day, evening, weekend, and outreach supports.
• Uphold company policies, professional standards, and values at all times.

What we offer

• An opportunity to develop your career through full induction, training and ongoing development
• Constantly supported by an experienced leadership team with an established track record in this area
• Enjoy excellent rates of pay and paid holiday entitlements
• Make your mark as part of a service that is changing the future of care in Ireland
• Enjoy a personal, one-to-one approach to social care support work
• Bike to Work Scheme
• Earn from our paid Refer-a-Friend scheme

Resilience is proud to be an equal opportunity employer

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