Area Manager – East/North East
About Resilience:
At Resilience Healthcare, we’re building the best place to grow your career in disability services in Ireland. We deliver 5-star, person-centred care – and create an environment where you can be proud of the work you do every day. Here, the impact you make on people’s lives is matched by the impact they have on yours.
We encourage our employees to grow and develop through ongoing training and career progression opportunities. Everything we do is guided by our core values of compassion, respect, integrity, and excellence.
The Area Manager is responsible for the effective management, development, and support of a highly motivated staff team. The successful candidate will liaise and provide direct support to other senior management and will be a proactive member of the management team, participating in the operational and strategic development together with the implementation of the services strategic plan.
Key Responsibilities Service Delivery & Person-Centred Practice
- Assist the Director of Services in managing the operational functions of the business, ensuring all regulatory and governance requirements are met.
- Ensure compliance with HIQA regulations and standard
- Assist in creating and implementing policies, procedures, and guidelines that
align with national standards for residential services for adults with disabilities. - Oversee service budgets, ensuring that financial resources are used effectively and align with
the service’s strategic goals. - Ensure staff compliance with health and safety requirements and manage incidents involving residents, visitors,
and staff in accordance with policy.
Essential Criteria
Experience
• Leading and overseeing multiple designated centres, ensuring consistent governance, quality, and
regulatory compliance.
• Managing HIQA inspections, audits, action plans, and ongoing compliance monitoring.
• Acting as Person in Charge when required to meet service and business needs.
• Managing people performance, safeguarding concerns, HR processes, and service risks.
• Overseeing budgets, KPIs, admissions, complaints, and service improvement initiatives.
Exposure
• Working closely with the Director of Services on operational and strategic priorities.
• Participation in senior management and governance forums.
• Direct engagement with HIQA, safeguarding authorities, multidisciplinary teams, and external
stakeholders.
• Leading, mentoring, and developing Persons in Charge and Service Managers.
• Contributing to policy development, service reviews, and organisational improvement projects.
Education
• Recognised undergraduate qualification in Social Care, Nursing, or a related discipline.
• Management qualification or commitment to completing same.
• Ongoing continuous professional development in leadership, governance, safeguarding, and quality
improvement.
• Commitment to maintaining up-to-date knowledge of legislation, regulation, and best practice in
Why Join Resilience Healthcare?
At Resilience Healthcare, we are committed to delivering innovative, person-centred supports that empower individuals to live meaningful and fulfilling lives. We invest in our people, promote professional development, and foster a culture where teamwork, quality, and continuous improvement are at the heart of everything we do.
ARH
