Area Manager Mid West/West Region

The Area Manager is responsible for the effective management, development, and support of a highly motivated staff team. The successful candidate will liaise and provide direct support to other senior management and will be a proactive member of the management team, participating in the operational and strategic development together with the implementation of the services strategic plan.

Key Responsibilities
Governance:
– Support Director of Services: Assist the Director of Services in managing the operational functions of the business, ensuring all regulatory and governance requirements are met.
– Regulatory Compliance: Ensure compliance with HIQA regulations and standards through regular, scheduled audits.
– Record Audits: Conduct audits of resident records to ensure they meet regulatory requirements. Analyse the audit outcomes to identify patterns and emerging issues.
– Action Plan Development: Collaborate with Persons in Charge (PICs) to create action plans for addressing areas of non-compliance and support them in achieving regulatory compliance.
– Implementation and Review: Ensure the action plans are implemented during scheduled governance meetings and share key learnings from audit results, complaints, and incident reviews.
– Incident and Notification Management: Review and manage incidents and HIQA notifications, ensuring timely and appropriate reporting to HIQA, safeguarding and Tusla as appropriate.
– Statements of Purpose: Continuously review and update Statements of Purpose to accurately reflect the services provided and the staffing levels in place.
– Annual and Biannual Reviews: Assist with the completion of annual reviews and biannual inspections to ensure ongoing regulatory compliance and service quality.

Person In Charge
Take on role of person in charge as directed by Director of Service to meet business needs.

Leadership and Accountability:
Policy and Procedure Development: Assist in creating and implementing policies, procedures, and guidelines that align with national standards for residential services for adults with disabilities.
Respectful and Equal Environment: Advocate for a respectful and equitable setting that empowers residents and supports their independence.

Resident Engagement and Community Integration:
Encourage residents to take an active role in the daily operations of the centre and promote their social engagement with the broader community.
-Collaboration with Multidisciplinary Teams: Work closely with the multidisciplinary team, external agencies, and service providers to help residents achieve their personal goals.
– Empathetic and Ethical Resident Support: Provide compassionate and ethical care to residents, ensuring their dignity is upheld and focusing on individualised, person-centred planning.
– Evidence-Based Standards: Uphold standards grounded in evidence and implement consistent monitoring and quality assurance practices.
– Therapeutic Support Coordination: Facilitate the participation of the Clinical Support Team in planning and reviewing resident care.
– Communication with Leadership: Regularly update the Director of Services on critical developments and potential risks.
Information Management
– Ensure compliance with GDPR requirements and safeguard the privacy and confidentiality of personal information.
– Implement technology-based solutions for managing information, resources, and performance.

Managerial:
– Staff Relations and Resource Management: Address staff relations issues in coordination with HR and manage service budgets to ensure efficient use of resources.
– KPI Monitoring: Monitor and assess the performance of service managers through key performance indicators (KPIs) to ensure the delivery of high-quality services.
– HR and Safeguarding Investigations: Participate in HR and safeguarding investigations as required to maintain a safe and compliant environment.
– Budget Oversight: Oversee service budgets, ensuring that financial resources are used effectively and align with the service’s strategic goals.
– Complaint and Admission Management: Ensure the timely and appropriate management of complaints and provide support to Persons in Charge (PICs) with resident admissions and transitions to maintain service quality and resident satisfaction.

Risk Management/Health and Safety:
– Ensure staff compliance with health and safety requirements and manage incidents involving residents, visitors, and staff in accordance with policy.
– Support PICs in risk mitigation strategies and ensure staff are aware of their responsibilities in emergencies.

Experience

• Leading and overseeing multiple designated centres, ensuring consistent governance, quality, and regulatory compliance.
• Managing HIQA inspections, audits, action plans, and ongoing compliance monitoring.
• Acting as Person in Charge when required to meet service and business needs.
• Managing people performance, safeguarding concerns, HR processes, and service risks.
• Overseeing budgets, KPIs, admissions, complaints, and service improvement initiatives.

Education

• Recognised undergraduate qualification in Social Care, Nursing, or a related discipline.
• Management qualification or commitment to completing same.
• Ongoing continuous professional development in leadership, governance, safeguarding, and quality improvement.
• Commitment to maintaining up-to-date knowledge of legislation, regulation, and best practice in disability services.

Closing Date 27th March

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