Service Manager/Person In Charge Cashel, Tipperary

Posted Date: 06-01-2022

Tipperary | Permanent

Service Manager / Person In Charge

Cashel, Co. Tipperary

With a mission to enhance the quality of people’s lives, Resilience is an Irish-owned, high-growth company, offering dynamic career opportunities within our services.    
Resilience are now recruiting for a Service Manager to oversee the running of our Cashel residential services. This is an exciting opportunity  for an experienced Service Manager (PIC) to lead our teams supporting clients with Intellectual Disabilities in our state of the art residential home. The post holder will be responsible for the development and management of the service, with the support of an experienced service management team and a multidisciplinary team. The successful candidate will report to Resilience Care’s Regional Operations Manager and will be the nominated Person in Charge (PIC) ensuring the provision of high quality, responsive and sustainable services in accordance with HIQA standards and relevant legislation. This is a pivotal role within the organisation and is a full-time, permanent position. The new incumbent must demonstrate the capacity to lead and develop services, underpinned by the principles of person centeredness and quality to ensure each person we support achieves their optimum potential. There will also be the potential to grow within this role with the opportunity to take on a second service as Resilience continue to expand and grow.                    


  • Degree in Applied Social Studies in Social Care/ RNID or equivalent/similar.
  • Hold or be willing to complete a post registration management qualification in health or a related field.
  • Not less than 3 years’ experience in a management capacity in the health and Social Care area.
  • Level of knowledge and experience of dealing with HIQA.
  • Experience of working in a care environment for adults and children with Intellectual Disabilities and/or Autism.
  • Knowledge of Children First, FOI, GDPR, Disability Act and other legislation relevant to this role / knowledge of HIQA and other standards as relevant to this role.
  • Experience of and ability to manage resources including budget.
  • Prior experience opening a new service is favorable.



  • Key responsibilities will include but are not limited to the following:
  • Carry out assessments and care plans
  • Ensure each service user’s needs are set out in a Personal Support Plan
  • Review and update care plans as and when required and as indicated by HIQA standards
  • Be an active leader and role model for the team
  • Project manage new initiatives as required
  • Effectively manage the service resources within budget provided.
  • Organise and participate in meetings, reviews and committees
  • Provide supervision and mentoring for non-nursing members of staff, i.e. HCAs
  • Be aware of and practice the correct use of all aids and appliances and ensure that staff are at all times adequately and certifiably trained and competent
  • Ensure all incidents/potential incidents are reported and documented in line with internal and external reporting requirements
  • Address incidents in a timely manner and develop action plans with the staff team
  • Be aware of the reporting requirements of the National Standards for Residential Services for Children and Adults with Disabilities (January 2013) and the Health Act 2007 (Care and Support of Residents in Designated Centres for Persons (Children and Adults) with Disabilities) Regulations 2013
  • Promote Resilience’s duty to employees under the Safety, Health and Welfare at Work Act 2005
  • Make all necessary arrangements to prevent service users from being harmed or from suffering abuse. This will include training of staff and complying with relevant policies and procedures.  Concerns should be reported within the required time scales

 What we offer:

  • An unrivalled opportunity to lead a high calibre team to achieve success within our established service where our aim is to ensure that each person we support achieves their optimum potential.
  • Competitive salary.
  • 25 Days Annual Leave
  • Health Insurance
  • Permanent contract.
  • Comprehensive learning & development program.
  • Working alongside and constantly supported by an experienced leadership team with an established track record in this area.
  • Bike to work scheme.
  • Tax saver travel scheme
More details on this role

Apply Now

  • Accepted file types: docx, rtf, odt, pdf, doc, Max. file size: 31 MB.
    Accepted file types: doc, docx, pdf, rtf, odt.